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FAQs

What is the SmileME kit?

The SmileME Teeth Whitening Kit is a home teeth whitening solution, designed to whiten and brighten teeth without pain or sensitivity.

The Kit uses a peroxide-free formula to dissolve stains and protect against sensitivity. Our special blue LED light bite speeds up the process, producing results in just 10 minutes. With daily use, old stains and discolouration will break down and your teeth will look whiter and brighter.

How do I use it?

Each Kit comes complete with an LED Light and Mouth Tray, Shade Guide, and 3 Gel Syringes for a total of 6 applications.

The Mouth Tray is a one-size-fits-all design, so getting started is as simple as attaching the Mouth Tray to the LED Light. Apply ¼ of the gel to the top and ¼ to the bottom of the Mouth Tray to whiten both top and bottom teeth.

Pop the device in, press the button, and the whitening process begins. The LED Light includes a built-in 10 minute timer that will automatically turn off at the end of your application. Spit and rinse, and repeat over 6 consecutive days for the best results.

How long does the results last?

After your first 6 day treatment results can last between 3-4 weeks. For longer lasting results, try to limit your intake of any dark foods or drinks that stain teeth. This includes coffee and tea, wine, pasta and curry sauces, and even some fruits and berries.

To keep your teeth white and bright, we recommend completing a single use of the Smile ME Teeth Whitening Kit every 2 weeks after your initial round of whitening.

Does SmileME hurt? Will it make my teeth sensitive?

You won’t encounter any pain or sensitivity during or after your treatment. SmileME’s whitening formula includes a number of soothing and repairing ingredients with various anti-bacterial and anti-inflammatory properties, ensuring a pain-free experience.

Does SmileME’s Teeth Whitening Kit whiten veneers?

No, unfortunately our Teeth Whitening Kit only whitens natural teeth. Veneers aren’t designed to be whitened and require special maintenance from your dentist. This also includes caps, crowns, fillings, bridges and dentures.

Does the Kit whiten crooked teeth?

Yes, The SmileME Teeth Whitening Kit whitens crooked teeth. To achieve the best results, apply a small portion of Gel to your finger and rub into any hard to reach places before applying to the Mouth Tray.

Can I use the Kit with braces or a retainer?

We recommend waiting until your braces are removed before using the Teeth Whitening Kit to avoid uneven whitening. You may be able to use the Kit with a retainer, but this will depend on the sort of retainer you have. It’s best to speak to your dentist before use.

What ingredients are included in the formula?

Our recipe includes natural ingredients like aloe vera, menthol, pomegranate, and chamomille and is peroxide-free, not giving any pain or sensitivity. Effective, natural, and safe. CE certified and FDA registered.

Ingredients: Propylene Glycol, Glycerol, Deionized Water, Sodium Bicarbonate, Xantham Gum, Aloe Leaf Juice, Carbomer, Menthol, Sodium Chlorite, Pomegranate Seed Extract, Chamomile Flower Extract.

What are SmileME Gel Refills and why do I need them?

Our Gel Refills include 3 additional Gel Syringes, to resupply your Teeth Whitening Kit and help maintain or improve your results. Depending on your consumption of dark foods, everyday stains may start to creep back in after your initial treatment. By keeping your Kit stocked with Gel Refills you’ll ensure that your teeth stay whiter and brighter for longer.

How does the Money Back Guarantee work?

We guarantee a minimum of two shades whiter teeth after using our Teeth Whitening Kit, or we’ll give you your money back. To qualify for a refund, be sure to take clear pictures of your teeth prior to using the Kit for the first time, and after your sixth consecutive treatment.

If you’re not confident that you’ve improved by two or more shades, simply send us through your before and after pictures along with a picture of your used Teeth Whitening Kit. So long as your request is submitted within 30 days of delivery, we’ll get to work on reviewing your application.

For more information, please see our terms of service.

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